Question 1

What is the shipping charge for orders below ₹499?

Accepted Answer

For orders below ₹499, a shipping charge of ₹149 will be applied.

Question 2

What materials are used in your temple jewellery?

Accepted Answer

Our temple jewellery is crafted from base metal alloy with gold plating, featuring decorative stones, pearls, and Kundan work. All pieces are anti-tarnish, nickel-free and skin-friendly.

Question 3

Is there a surcharge for Cash on Delivery (COD) orders?

Accepted Answer

Yes, there is a ₹50 surcharge for COD orders.

Question 4

Are your Farshi Salwar suits machine washable?

Accepted Answer

Most of our cotton Farshi Salwar suits can be gently machine washed on a delicate cycle. However, embroidered or embellished pieces should be dry-cleaned or hand-washed to preserve the detailing.

Question 5

How long do I have to return a product?

Accepted Answer

You have 5 days from the date of delivery to return a product.

Question 6

What is the price range for your Co-ord Sets?

Accepted Answer

Our Co-ord Sets range from ₹999 to ₹1,599, crafted in premium cotton, denim, crepe and linen with beautiful prints and embroidery.

Question 7

Are the earrings in stock?

Accepted Answer

Yes, all our earrings are currently in stock.

Question 8

Do you ship across India?

Accepted Answer

Yes, we ship pan-India. Orders above ₹499 enjoy free shipping, while orders below ₹499 have a flat shipping charge of ₹149.

Question 9

How do I choose the right size for Farshi Salwar?

Accepted Answer

Our Farshi Salwar suits typically come in free size or standard sizes. Check the product description for fabric details like cotton 60x60 or cotton flex, which offer comfortable stretch and drape.

Question 10

Do you offer free shipping?

Accepted Answer

Yes, we offer free shipping on orders over ₹499.

Question 11

Are there any ongoing offers or discounts?

Accepted Answer

Please check our website or WhatsApp +91 9311922109 for current offers and festive discounts on ethnic wear and jewellery.

Question 12

What materials are used in your temple jewellery?

Accepted Answer

Our temple jewellery is crafted using base metal with gold plating and decorative stones.

Question 13

What occasions are your temple jewellery sets suitable for?

Accepted Answer

Our temple jewellery is perfect for weddings, festivals like Diwali and Navratri, pujas, sangeet ceremonies, and any traditional celebration where you want to shine.

Question 14

Are your co-ord sets suitable for work wear?

Accepted Answer

Yes, our co-ord sets are designed for both casual and professional wear.

Question 15

How should I store my gold-plated temple jewellery?

Accepted Answer

Store your temple jewellery in a dry, airtight box away from moisture and perfumes. Wipe gently with a soft cloth after each use to maintain the gold plating and stone shine.

Question 16

Can I combine multiple coupons in one order?

Accepted Answer

Only one coupon can be applied per order.

Question 17

What is the fabric quality of your Kurtis?

Accepted Answer

Our Kurtis are made from soft cotton, cotton blends, and viscose rayon, featuring breathable fabrics perfect for Indian weather. Prices start at just ₹499.

Question 18

What is the price range of your lehengas?

Accepted Answer

Our lehengas range from ₹1,499 to ₹2,499.

Question 19

Do you accept Cash on Delivery?

Accepted Answer

Yes, we accept COD with a nominal surcharge of ₹50 to cover handling charges.

Question 20

How long does delivery take?

Accepted Answer

Standard delivery typically takes 5-7 business days across India. You'll receive tracking details once your order is dispatched.

Question 21

What is the material of your gowns?

Accepted Answer

Our gowns are made from luxurious fabrics like faux georgette and muslin cotton.

Question 22

Are the stones in your jewellery real or artificial?

Accepted Answer

Our temple jewellery features high-quality decorative and artificial stones designed to mimic the look of precious gems, offering you stunning ethnic elegance at affordable prices.

Question 23

Are your jewellery pieces skin-friendly?

Accepted Answer

Yes, our jewellery is nickel-free and skin-friendly.

Question 24

Can I wear your Co-ord Sets to office?

Accepted Answer

Absolutely! Many of our Co-ord Sets in solid colours, stripes and subtle prints are perfect for work and professional wear, offering comfort and style.

Question 25

How can I ensure the longevity of my jewellery?

Accepted Answer

Avoid contact with water and perfumes to maintain the shine and longevity of your jewellery.

Question 26

What is your contact number for order queries?

Accepted Answer

You can reach us at +91 9311922109 or email saajsajfashion@gmail.com for any order-related queries or styling assistance.

Question 27

What is the fabric used in your Farshi Salwar sets?

Accepted Answer

Our Farshi Salwar sets are crafted from 100% cotton and premium cotton blends.

Question 28

Are your products suitable for sensitive skin?

Accepted Answer

Yes, our temple jewellery is nickel-free and skin-friendly. However, if you have very sensitive skin, we recommend limiting wear time initially.

Question 29

Do you have matching jewellery for your outfits?

Accepted Answer

Yes! Browse our Temple Jewellery collection featuring jhumkas, bangles and necklace sets that perfectly complement our Farshi Salwar suits and Co-ord Sets for a complete ethnic look.

Question 30

Do you offer traditional wear for weddings?

Accepted Answer

Yes, our collection includes traditional wear perfect for weddings and festive occasions.

Question 31

How do I care for embroidered cotton outfits?

Accepted Answer

Hand wash embroidered pieces in cold water with mild detergent, or dry clean for best results. Avoid wringing; instead, gently squeeze out water and dry in shade to preserve thread work and colours.

Frequently Asked Questions

Shipping

Products

Payments

Care

Returns

Sizing

Offers

General